Reception Suite
A front desk that starts the thread right.
Online bookings, phone bookings and walk-ins land in one calendar per doctor. Registration takes seconds for returning patients, every visitor gets a token, and the waiting hall sees a live queue.
Reception Suite
/ Today, OPDQueue display
A-14
Room 3, Dr. Sinha
How it runs
Four steps, one record.
Receptionists, front office executives and the duty manager
- 01
Book
Patient books online, by phone through the desk, or walks in. Slots follow each doctor's OPD timing.
- 02
Register
New patients are registered with name, age, contact and ID. Returning patients are found by phone number or UHID.
- 03
Token
A token is issued per doctor and printed or sent to the patient's phone.
- 04
Queue
The waiting hall display and the doctor's screen show who is next, in the same order.
What changes for your staff
From the old way to the thread.
What Filumvitae handles
- Slot availability from each doctor's OPD schedule and leave
- Token numbering per doctor and per session
- Appointment confirmations and reminders to patients
- Duplicate patient warning on matching phone and name
What always needs a person
- Deciding priority for emergencies and elderly patients
- Verifying identity documents
- Collecting consultation fees at the desk
Inside Reception Suite
Everything the department uses.
Online booking page
A booking link for your website and messages, showing only the slots you open.
Walk-in and emergency
Add a walk-in in one screen, or push a patient to the front of the queue with a reason.
Doctor schedules
OPD timings, slot length, leave and visiting consultant days per doctor.
Registration with ID
Capture ID details and photo, and print a registration card with the UHID.
Queue display
A TV screen for the waiting hall showing tokens per room.
Front desk collections
Consultation fee receipts that flow into the day's billing report.
On the same thread
Doctor's Notes AI
The doctor speaks or types the key points of the consult. Filumvitae drafts a structured note and prescription in the specialty's template, highlights possible interactions, and keeps it as a draft until the doctor signs.
ExploreBilling & Claims
Consults, tests, bed days, procedures and medicines post to the bill as they happen. For insured patients, the claim file builds alongside the stay, with a checklist of the papers each insurer and TPA asks for.
ExploreFollow-up Loop
The review date the doctor sets becomes a reminder on its own. Reports go to patients through a secure link, and each reminder carries a link to book the review visit with the same doctor.
ExploreWhere the thread ends
Tie up the loose ends in your hospital.
Load your own departments into a sandbox with sample patients, or walk through a live session with our product team. Either way, you see your day on one thread before you commit.
- Discharge summary unsignedSigned by Dr. Mehta, 11:42
- Claim back for missing papersClaim file 6 of 6, sent to TPA
- Review visit never bookedFollow-up booked for Friday
- Lab report waiting at the counterReport shared on a secure link